Nonverbal communication matters!

Nonverbal communication (NVC) is usually understood as the process of communication through sending and receiving wordless messages. i.e., language is not the only source of communication, there are other means also. NVC can be communicated through gestures and touch (Haptic communication), by body language or posture, by facial expression and eye contact. NVC can be communicated through object communication such as clothing, hairstyles or even architecture, symbols and infographics. Speech contains nonverbal elements known as paralanguage, including voice quality, emotion and speaking style, as well as prosodic features such as rhythm, intonation and stress. Dance is also regarded as a nonverbal communication. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the use of emoticons.” (Wikipedia,2010,p.1)

Eye gaze

“The study of the role of eyes in nonverbal communication is sometimes referred to as “oculesics”. Eye contact can indicate interest, attention, and involvement.Studies have found that people use their eyes to indicate their interest and with more than the frequently recognized actions of winking and slight movement of the eyebrows. Eye contact is an event when two people look at each other’s eyes at the same time. It is a form of nonverbal communication and has a large influence on social behavior. Frequency and interpretation of eye contact vary between cultures and species. Eye aversion is the avoidance of eye contact. Eye contact and facial expressions provide important social and emotional information. People, perhaps without consciously doing so, probe each other’s eyes and faces for positive or negative mood signs. [8] Gaze comprises the actions of looking while talking, looking while listening, amount of gaze, and frequency of glances, patterns of fixation, pupil dilation, and blink rate.[9]” (Wikipedia,2010, p.1)

Wikipedia (2010) Nonverbal communication [online][accessed 26th November 2010]. Accessed via


Conger, C (2014) Does love make your pupils dilate? [online] [accessed 7th Feb 2014]. Accessed via

Study Body Language  (2013) The Eye Pupil – More Than it Seems [online] [accessed 7th Feb 2014]. Accessed via

Shrira I. (2011) How you know eyes are watching you [online][accessed 7th Feb 2014]. Accessed via